Returns & Exchanges

At Zoya Home, we want you to love every piece in your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage to delicate home decor during transit.

• 3.
  Ship the Package

  Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture items.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the returned goods for quality, we will process your refund to the original payment method within 5 to 7 business days.