Frequently Asked Questions
Everything you need to know about bringing Zoya Home into your space.
What is the standard shipping timeframe for furniture?
Most furniture items are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Zoya Home ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders soon.
What is your return policy for home decor?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Our wooden furniture collections are crafted using FSC-certified timber and eco-friendly finishes to ensure environmental responsibility.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.